Typically looking at our website is enough to find a color match as we do our best to take product photos in natural lights to reflect true colors. And our return policy allows you to return it for exchange even if there is a mistake made. However we provide more ways for you to find the match.
1. Email us 2-3 true color photos or Mail us your real hair sample
If you email us photos (the most convenient way), please make sure that photos of your hair cover from the top part of your hair to the bottom and are taken in outdoor natural light without flash (but NOT directly in the sun).
Please be aware that hair colors tend to be different in pictures with its background colors, lights, and even photo-taking distances.
So it's important to make sure they reflect your true hair color tones. Then we'll match the color for you.
2. Get a Free Color Ring Loan
1) Add a color ring to your shopping cart, and pay it just as you would for a regular purchase.
2) After receiving the color ring, please compare the color swatch of the color ring to your own hair to get the best possible match.
3) Mail the color ring back to us within 10 days. We'll issue refund for it if it's properly kept in original conditions upon receipt of it.
Our mailing and return address is:
Hair Beauty Supply LLC
85 Crescent Ave, New Rochelle NY 10801
3. LOCAL VISIT, PURCHASE, PICKUP OR EXCHANGE SERVICE AVAILABLE
We are located in the downtown New Rochelle (close to the city train station at 85 Crescent Ave, New Rochelle NY 10801), a city just north of NYC. Nearby customers are welcome to stop by, purchase in store, pick up online orders or exchange orders, etc..